Return of goods
1. Goods accepted for return must be unused and in sealed factory packaging.
2. Defective goods can be exchanged based on the conclusion of the Service Center.
3. The seller takes all possible measures to minimize the product exchange period. The maximum product exchange period cannot exceed the periods established by the Russian Federation legislation.
4. Refunds are made strictly to the card from which the payment was made.
5. According to the RF Government Resolution of January 19, 1998, if defects in goods are discovered whose properties do not allow them to be eliminated (food products, perfumes and cosmetics, household chemicals and other goods), the buyer has the right, at his own discretion, to demand the replacement of such goods with goods of proper quality or a proportionate reduction in the purchase price. Instead of presenting the specified requirements, the buyer has the right to refuse the purchased goods and demand a refund of the amount paid for the goods. Refunds are made strictly to the card from which the payment was made. In this case, the buyer, at the seller's request and at his expense, must return the received goods of inadequate quality.
All disputes are resolved through negotiations and within the framework of the legislation of the Russian Federation in the territory of the location of FANTAZIS LLC, INN 6161095526, Samara Region, Samara.
6. The cost of returning the goods is 50% of the original cost of delivery of the goods.